Yahoo Sponsored Search Version 3 (Part 2)

Let’s recap:

Yahoo! Japan was faced with a situation where the already insufficient Panama Platform was at a point it was going to be scrapped by Yahoo Inc. If Yahoo Inc is going to start using Microsoft’s AdCenter it was obvious to everyone they would not keep updating the Panama Platform that Yahoo! Japan was using. Would Yahoo! Japan go with an untested SEM platform that Microsoft itself wasn’t even using in Japan for Bing? Or would they build their own in the alloted time? Yahoo! Japan is actually capable of creating their own platform. They have built their own mobile platform & content platform called Interest Match, so I don’t want anyone thinking they can’t build it’s a matter of can they build in time?
There are rumors that the talks between Yahoo! Inc & Yahoo Japan didn’t exactly go the way Yahoo Inc expected it. (Again this is a rumor). It was after that that Yahoo! Japan made an unprecedented decision in the Search World. Yahoo! Japan decided to get it’s new platform custom build off of Adwords. Yep Google Adwords technology. That was  announced around early summer 2010 finally the new platform Sponsored Search ver3 started it’s migration on November 8th. We couldn’t make any changes to accounts like 2 weeks before that.
The Migration from Panama Platform
Let me tell you the migration didn’t go perfect for everyone. Many search agencies & top advertisers use third party tools to control their ad bid rules & for reporting purposes. Someone forgot to check certain parameters in the development cycle because after the migration all third party SEM tools couldn’t connect with Yahoo’s new platform. When you are the person who is in charge of setting up the SEM tools for all accounts & all of them can’t connect I guarantee you there’s hours wasted trying to figure out what went wrong.
Initially they actual way to setup third party tools changed. We thought that after this give it a day or two & the data could be backfilled. Some accounts connected, some didn’t. All of the accounts had zero data the next day. All had trouble getting any data via API queries. This basically increased any SEM ad managers workload if your agency or your company utilized third party tools.
Also some of the guidelines changed with the transition. Some people may not have noticed but if you had disapproved ads you noticed. All in all any could say that the migration could have been handled but when you are replacing an entire advertising platform that is pumping million of dollars a day in media spends, could you have done any better? I feel the migration had mishaps but I think Yahoo! Japan and even the third party tool makers were trying to resolve most problems as soon as they could.
In Part 3 we’ll go over the actual system.

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Yahoo Japan Sponsored Search ver 3 Part 1

Yahoo Sponsored Search Version 3 (Part 1)

Yahoo! Japan has recently migrated to a new platform in November 2011. I’ve decided to wait over a month to use the new system & write a review of it. Truthfully there are not too many nonJapanese in the SEM industry in Japan compared to roles in advertising. This is one of the main reasons why there isn’t a lot of information that a migration even took place.
Background on the migration:
Yahoo Inc (US) and Yahoo! Japan are two separate companies that share the same branding. Yahoo is not number one in the US but Yahoo! Japan is top dog in Japan. Yahoo! Japan and it’s parent company Softbank also has vast investments in plenty of Japan tech companies. Over two years when it was announced that Yahoo Search would get bought by Microsoft & powered by Bing’s ad platform AdCenter.
At that point Yahoo! Japan was utilizing Yahoo Inc’s Panama platform without much bells & whistles. I can list quite a few issues that we had with the old Panama Platfom.
1. The time was set in concrete to US time. That means that your daily spend would actually end at like 5pm Japan time & reset after that. This made no sense to any of us.
2. Reports were very limited. The platform had like 3 useful reports. Keyword reports, daily reports, & Campaign reports. Other than the keyword report there wasn’t an option to get average positions. There wasn’t a Query report.
3. No Dayparting
4. There was an option to block sites but no option to pull data to see the various sites your ads were being served on.
5. Maintenance was done a few times during our work day but in the night in the US.
6. Reporting access didn’t really exist. You gave access to the whole account.
7. Importing had to be done in one format in excel. You’d beat yourself silly doing an upload till you figure this one out.
Although the system was bad Yahoo! Japan does have a top notch sales staff working for them. While Yahoo! Japan needed many changes to have a better system it just seemed like Yahoo Inc didn’t feel the need to make the system more efficient for Japan. Yahoo! Japan leases the technology from Yahoo Inc.
Yahoo! Japan has a steady growth in Japan & it very profitable. Microsoft’s AdCenter was at that point in time not utilized in any Asia Pacific country. This basically means it was untested in any double byte language territory. At that point I believed that they had two options.
Build their own or use Microsoft’s AdCenter. Building their own was something that I believe Yahoo! Japan has already started to do but with the timing I don’t think a sufficent system could be finished in time. The other option was to use AdCenter. I believe most would think that Bing is in Japan so AdCenter is not truly untested in Asia. Well Bing Japan gets it’s ads from Yahoo! Japan. It doesn’t serve ads from AdCenter either.
What happened next?
Find out in our next post…

Yahoo Japan Sponsored search Platform launch pushed till October

Yahoo! Japan which has been using the Yahoo! Inc platform Panama will finally migrate to a new system come mid October Yahoo Sponsored Search version 3. The technology backend is a modified version of Google’s own Adwords system but tweaked for Yahoo! Japan’s own requirements. The two company are not merged & will still be competitors in the Japanese market.

Yahoo Japan still dominates the search market but Google is not really far behind. Google Japan has been playing catchup & will carve it’s own niche in future markets especially Youtube, DSP, & Android technology. One problem for Google Japan was that it was often seen in Japan as a non Customer Support company but this year even by visiting the Google office myself I saw they are stepping up adding staff to help smaller companies. This is vital for Japan because Yahoo! Japan has had sales teams coordinating with smaller companies for years. I think this may have been the inspiration for them to launch the みんなのビジネスオンライン service that I discovered by accident.

The New platform will of course have a few changes such as

  • 4 match types instead of 2
  • Account daily spending cap will be eliminated
  • For mobile you may not target each carrier individually.
  • Agencies will have one login for all accounts.
  • Yahoo’s Keyword Suggestion Tool will be updated to include mobile stats

Yahoo! Japan will try to make the migration as simple as possible & will alert customers if there are any issues. Expect not to be able to upload new campaigns, keywords, or copy for about two weeks during the migration.

 

Yahoo Japan’s Overture Keyword Suggestion Tool stops updating stats

Yahoo's Keyword Tool
Yahoo's Keyword Tool

Who said the Overture Keyword Suggestion Tool was dead?

Yahoo’s Japan’s Overture Keyword Suggestion Tool has stopped updating stats finally it seems. Now I know quite a few of you are thinking this must be an old post or something that was just reposted from 2007. No it’s currently 2011 & Obama is the president of the USA. There has been actually several Keyword Suggestion Tools since the public & overused Overture Keyword Suggestion Tool vanished around 2007 but it seems no one writes about them.

The old Overture Keyword Suggestion Tool was pretty much a staple for too many marketing tools. If the tools were used for advertising that would have been fine but many of the softwares using the tool wasn’t geared towards paid search. It was used as an SEO tool and also benchmarks for domain stats.

 

In 2007 Yahoo launched the first new Keyword Suggestion Tool as they promised when they shut down the old one. Everyone was happy to hear that, business as usual right? Wrong. The first tool was agency only. Each person who used it had their own individual logins. Also there was never any press release on it. Agencies used it & kept quiet. Why not? This is the tool that finally is not being updated anymore.

 

So I know you’re wonder how do agencies get their data now? Well that tool to us was “So last year”. We already have a new tool by Yahoo! Japan. This tool also is schedule to be updated tremendously in Fall 2011. You want to know more about this tool?

Keep reading InternationalSEM.com from time to time I’ll tell you all about it.

Yahoo Japan starts to use Google organic search results.

Yahoo Japan has started showing the same organic results as Google Japan.Integrated into the search results are results from Yahoo Answers, Yahoo video, & Yahoo shopping. The paid listings hasn’t been updated yet. At the Yahoo forum for Search Ad Agencies Yahoo Japan stated they would show us a beta preview before the paid listings is switched.

Yahoo Japan’s New Keyword Advice Tool 2010

The Overture Keyword Tool was killed off more than 3 years ago. The tool’s data was used by online business owners, internet marketers, domainers, & just about everyone else who needed to know the search volume of their target keywords.  The tool’s data was also integrated into plenty of various business’ tools.

Even though the tool was used by so many, the ratio of Yahoo’s paid clients to users who used the data varied a lot. So Yahoo made a decision to kill the tool with the promise it would come back later. Well about a year later or so it did come back. Yahoo smartened up though. Yahoo realized that Agencies gave them most of their business revenue so they made the new tool available to Ad Agencies that ran Paid search campaigns. I think I’ve had access to the Yahoo Japan tool for more than 2 years now. This new tool was really accurate on impression volumes from the previous month & would give keyword ideas & traffic click estimates.

Going back to 2 months ago I was attending a Yahoo Japan seminar for Agency workers & they informed us about yet another Keyword Advice Tool coming soon. This tool finally debuted this month. Summing it up in one word: BRAVO!! These are the new features that are absolutely amazing & useful

1. Search Volume from previous month
2. PPC Competitor level
3. Estimates/Volume based on Exact Matches or Broad
4. Estimates for only Listed Keywords (Only Google’s Traffic Estimator does this & the numbers are way off)
5. Include related keywords
6. Daypart Data
7. Gender breakdown
8. Location Breakdown
9. Age Breakdown
10.  Day of the week breakdown

This new tool was made domestically by Yahoo Japan & really gives Ad Agency’s a clear advantage in the detail we can now research better keywords for our clients. I’ve told our Yahoo Reps that come to GroupM how much I love the tool already but this is a public Thank You.. You guys did a great job. I would imagine that next the tool will include Mobile data. I can’t see what else I could need after that.

Yahoo Japan Site Explorer back online

Only after a week Yahoo Japan Site Explorer is back online & out of maintenance mode. This is one of the possible reasons why Yahoo Japan has an argument with Yahoo Inc. (US). Their timing sucks. No other way of saying it. A week long maintenance of an important SEO tool, then it comes out of maintenance right at the beginning of the summer holiday. Hello we’re on vacation now & most people servicing their clients wanted to use the tool before the summer holiday.

Yahoo Japan knows this, we in Tokyo know this, it’s those who control the technology who sometimes don’t understand. During this time I had a chance to look over the US version & see it can accept mobile sitemaps. That’s cool. The Japanese version though is 100 IDN Domain compatible.

Yahoo Japan & Google after a week

YahooJapanLogo

Ok it’s not a week yet but I got a chance to meet up with Yahoo reps this week twice. Since my job is paid search we got a chance to ask our team of reps that come by the office “Ok so what’s going on”.

You can be assured that the systems Yahoo & Google use for advertising will be separate.

Most likely on the outside things will look the same but the core technology backend for Yahoo will change.

The products & services sold by Yahoo & Google will remain seperate.

What exactly will change is not to be determined yet. Mobile search which was mainly built in Japan also has the potential to use the Google technology.

For those of us in Digital & Search Marketing in Tokyo. Most of us love the Yahoo Japan guys. We like Google too, but everyone knows that Yahoo Japan has a great team of diligent hardworking ladies & men that really support agencies to the fullest.  With the companies both in Roppongi now people around town say that both teams might worry about each other selling the same product but the products & services offered are completely different. Google’s team can’t handle servicing the smaller & mid sized business’ in Japan. Yahoo Japan can. It’s just a fact.

What’s going on Yahoo?

I guess since announcing that Yahoo Japan is going to be moving over to Google’s search technology Yahoo US doesn’t have to be careful about maintenance planning & such. Immediately after the announcement from Tuesday afternoon Japan time until about Thursday morning we couldn’t see any new stats in Yahoo Search management’s interface. The system was still working we just couldn’t see how we were spending on client’s accounts. At the end of the month having this outage is just plain bad.

For the last two or three days Yahoo Japan’s Site Explorer is also in maintenance mode. Is it being updated, scrapped, are we wasting our time using it at all? It’s going to be rocky for companies this year. Technology, especially major technology platforms like this will certainly bring problems.

Breaking News Yahoo Japan to outsource Search to Google

I have to admit I thought this was a media joke. After struggling using Yahoo’s technology for year’s Yahoo Japan made the announcement to switch search over to Google.

http://pr.yahoo.co.jp/release/2010/0727a.html